API performance degraded

Incident Report for Radar

Resolved

This incident has been resolved.

Posted 4 months ago. Apr 25, 2019 - 17:00 EDT

Update

As of 2:46 PM EDT, API response times are back to normal, but we are still selectively throttling some API traffic.

Posted 4 months ago. Apr 25, 2019 - 15:16 EDT

Update

We are continuing to monitor as service is restored.

Posted 4 months ago. Apr 25, 2019 - 14:55 EDT

Update

We are continuing to monitor as service is restored.

Posted 4 months ago. Apr 25, 2019 - 14:25 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 4 months ago. Apr 25, 2019 - 14:07 EDT

Identified

As of 1:10 PM EDT, API performance is degraded. We have identified the issue and are resolving.

Posted 4 months ago. Apr 25, 2019 - 13:22 EDT

This incident affected: API, Dashboard, Webhooks, Data Import, and Data Export.